About Us

Until launching his own flooring business in 2005, owner Calvin Hoang began working for his father's flooring company back in 1998. He worked for his father's flooring business before beginning C H Hardwood Floors, and studied the techniques of refinishing and installation. Calvin Hoang credits the success of his company with his customer care approach.

For each installation and refinishing project, C H Hardwood Floors applies a quality management approach. Calvin Hoang inspects the subfloor for hidden problems such as termite damage and squeaky hardwood floor boards before any work begins, which helps the customer prevent potential repairs. "Our clients truly value our devotion to them."

For C H Hardwood Floors, in each process of its flooring project, the way to achieve and sustain substantial levels of consumer satisfaction is to create a meaningful relationship with each customer. "The relationship starts during the initial conversation," Calvin Hoang says. "We give a free estimate, clarify our process, perform fantastic work and walk through after the task is finished to ensure the client is totally happy."

Also after hours and weekends, C H Hardwood Floors is still available to deal with complaints and answer questions. "We're open and consistently so we can care more for our clients," Calvin Hoang says. "Our fast reaction time makes us stand apart from other companies."

Another distinctive feature of C H Hardwood Floors is the extraordinary technique that any installation of hardwood flooring requires. The company first checks the subfloor for any defects (squeaks and termite damage) rather than just putting down the new floor, and ensures that each board is steady before continuing to the finishing process. "Along these lines, we can fix blemishes before they become serious issues and furnish every client with a superior finished product," says Calvin Hoang.